Sales & Operations Planning (S&OP)

Mississauga, ON, Canada
Full Time
Experienced

COMPANY INFORMATION

JDRF Electromag Engineering Inc. is a research-intensive product development company located in Port Credit, Mississauga, Ontario.  Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.

We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a measurable impact on global GHG emissions.

As a member of our team, you will join what we believe is the most exciting clean-tech story in Canada.  You will have the opportunity to be part of a close-knit and innovative team that works with cutting edge technology including machine learning, edge computing and data fusion.

GENERAL DESCRIPTION

The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement coordination, and supplier performance.

This role has been expanded to include a stronger focus on Microsoft Dynamics 365 / Business Central system optimization, workflow automation, and supporting the development of ERP extensions to improve supply planning efficiency and scalability.

The role will play a critical part in aligning demand, supply, production capacity, inventory strategy, and operational execution to support company growth and customer delivery objectives. The successful candidate will work cross-functionally with Operations, Engineering, Procurement, Finance, and Leadership teams while leveraging Microsoft Business Central / Dynamics ERP systems to improve planning accuracy, operational visibility, and supply chain performance.


KEY RESPONSIBILITIES

Sales & Operations Planning (S&OP)

  • Lead and manage the company’s S&OP planning process and cadence.
  • Develop demand and supply plans aligned with business objectives and customer requirements.
  • Coordinate forecasts, production planning, and inventory strategies across internal stakeholders and external manufacturing partners.
  • Monitor forecast accuracy, inventory levels, and supply risks while driving continuous improvement initiatives.
  • Support executive decision-making through operational planning insights, reporting, and KPI analysis.


Manufacturing Planning & Supply Chain Coordination
 
  • Develop and maintain production and supply schedules for outsourced manufacturing operations.
  • Coordinate timelines, production priorities, and capacity planning with contract manufacturers and suppliers.
  • Forecast material and resource requirements to prevent shortages and production delays.
  • Oversee inventory planning strategies to optimize stock levels while minimizing operational risk and excess inventory.
  • Manage inbound and outbound logistics activities to support on-time customer delivery.


Supplier & Contract Manufacturer Management
 
  • Manage relationships with suppliers, contract manufacturers, and logistics partners.
  • Evaluate supplier performance related to quality, delivery, responsiveness, and cost objectives.
  • Collaborate with Engineering, Manufacturing, and Quality teams to ensure compliance with product specifications and operational requirements.
  • Support sourcing initiatives, pricing discussions, and supplier negotiations.


ERP, Reporting & Process Improvement
 
  • Utilize Microsoft Business Central / MS Dynamics ERP systems to manage planning, inventory, purchasing, and operational reporting activities.
  • Improve ERP data integrity, planning workflows, and reporting accuracy.
  • Develop and maintain KPIs, dashboards, and operational reports for leadership review.
  • Drive process improvements across supply chain planning, inventory management, and manufacturing operations.
 
  • Support development and enhancement of ERP workflows, including automation opportunities, configuration improvements, and supply planning process optimization within the Microsoft Dynamics / Business Central environment.
 
  • Leverage Microsoft ecosystem tools (Business Central, Dynamics 365, Power Platform) to automate and improve supply planning and reporting workflows.


Cost & Risk Management
 
  • Monitor supply chain and manufacturing costs while identifying opportunities for optimization and efficiency improvements.
  • Identify and mitigate operational risks related to supply constraints, component shortages, logistics disruptions, and supplier capacity.
  • Support contingency planning and business continuity initiatives.


POSITION REQUIREMENTS

Education
 
  • Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Operations Management, or a related field.

Experience
 
  • 5+ years of experience in supply chain management, manufacturing planning, S&OP, or production planning within the electronics manufacturing industry.
  • Hands-on experience working with outsourced manufacturing environments and supplier management.
  • Experience coordinating cross-functional planning activities across operations, procurement, and manufacturing teams.
  • Strong experience with Microsoft Dynamics 365 / Business Central ERP systems in a manufacturing environment is strongly preferred.
  • Experience working within Microsoft partner ecosystems or advanced ERP environments involving configuration, workflow optimization, or system enhancement is an asset.

Technical Skills
 
  • Hands-on experience using Microsoft Business Central or MS Dynamics ERP/MRP systems in a manufacturing environment is required.
  • Strong understanding of inventory planning, forecasting, supply planning, and manufacturing operations.
  • Strong analytical, reporting, and problem-solving capabilities.
  • Advanced proficiency with Microsoft Excel and operational reporting tools.
  • Experience with ERP automation, workflow optimization, or Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) is a strong asset.

 Soft Skills
 
  • Excellent communication, organizational, and stakeholder management skills.
  • Strong negotiation and supplier management capabilities.
  • Ability to manage multiple priorities in a fast-paced, evolving environment.
  • Proactive mindset with strong ownership and accountability.

Certifications
 
  • APICS CPIM (Certified in Planning and Inventory Management) is strongly preferred.
  • Candidates actively pursuing CPIM will also be considered.


WHAT WE Offer
  • Fast-paced and innovative clean-tech environment
  • Opportunity to work on breakthrough smart lighting technology
  • Health benefits
  • RRSP matching
  • Annual salary range: $100,000 – $150,000 CAD

We value diversity and inclusion and encourage applications from all qualified candidates. We will accommodate applicant’s needs throughout the recruitment process. Please reach out to us at [email protected] if you have accommodation needs.

AI Disclosure & ESA Reference
  • Artificial intelligence is not used to screen, assess, or make selection decisions for this role
  • Employment terms and conditions will be provided in accordance with the Employment Standards

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